The Missouri Department of Social Services (DSS) will resume Annual Renewals to check if Missourians who have MO HealthNet (Missouri Medicaid) are still eligible to keep their coverage!

The Annual Renewal process will be ongoing. You can check the Annual Renewal Timeline to learn when you can expect to be contacted by the state.

 

There are a number of critical things you should to do to keep your coverage:

Make sure DSS has your current address. 
If you have moved since you got your MO HealthNet coverage (Medicaid or CHIP), you can update your address in three ways:

• • Go to the Department’s Report a Change tool
  • Call 1.855.373.4636
  • Go to your local Resource Center – Click here to Find an Office

If DSS is able to determine you are still eligible without any need for you to fill out a new form, you will get a notice in the mail telling you that your coverage continues.

If you get an Annual Renewal Form, fill it out, sign it and return to DSS.
If you get an Annual Renewal Form in the mail, you must return it to DSS within 55 days. DSS will use this Form to determine if you are still eligible for MO HealthNet. Remember to sign the form!

There are FOUR ways you can submit your annual renewal form:

• • ONLINE: You can create an account in the Family Support Division Benefit Portal, which allows you to see when your annual renewal is due, and to complete and submit your form online. CLICK HERE for  the Family Support Division step-by-step video tutorial about how to create your account.
  • IN PERSON:  Go to your local resource center to return your completed form or to get help completing it.
  • BY PHONE: Call 855.373.4636 and select the MO Healthnet Option to complete your annual renewal by phone.
  • BY MAIL: Return your completed and signed yellow form to the address shown on the letter you recieved.

If you get a form but don’t return it in time (or don’t sign it)—don’t panic!
If you get a notice telling you that your coverage is ending because your form was late, not received, or not signed, you should turn in a fully-complete, signed form as soon as possible. DSS can still perform your Annual Renewal within 90 days after sending you the notice ending your coverage.

 Additional Resources:

CLICK HERE for the Medical Support Requirements for Families with Medicaid

CLICK HERE for info about Accessing Healthcare Resources for Survivors of Domestic Violence.

Information about the Annual Renewal Process and other Insurance Options, if you are no longer eligible for Medicaid:

• • 2024 Info for Consumers, CLICK HERE
  • 2024 info for Assisters, CLICK HERE

Information for Young Adults regarding Annual Renewals:

• • For Consumers, CLICK HERE
  • For Assisters, CLICK HERE

The Annual Renewal Process for the Aged, Blind and Disabled:

• • For Consumers, CLICK HERE
  • For Assisters, CLICK HERE

Consumer Legal Rights when Medicaid is ended or reduced:

• • For Consumer, CLICK HERE
  • For Assister, CLICK HERE